Terms and Conditions
Terms and Conditions
Rely Scrubs
Orders & Acceptance:
Customers are fully responsible for providing accurate spelling and customization details, including names and embroidery text.
Once a personalized or embroidered item enters production, the order cannot be canceled, modified, or refunded.
Rely Scrubs is not responsible for errors submitted by the customer.
Pricing & Payment:
All prices are listed in USD and are subject to change without prior notice.
We reserve the right to correct pricing errors and cancel affected orders if necessary.
- Payments are processed securely through trusted third-party payment gateways.
Returns & Refunds:
All returns and exchanges are governed by our Return & Refund Policy (30-day limit).
Personalized and embroidered items are final sale and non-refundable.
By placing an order, you acknowledge and accept these policies.
Shipping & Delivery:
Delivery times are estimates and may vary due to carriers, weather, or other external factors.
Rely Scrubs is not responsible for shipping delays beyond our control.
- Risk of loss transfers to the customer upon delivery.
Privacy:
Customer information is collected solely for order processing and customer service.
- All data is handled in accordance with U.S. privacy and data protection standards.
- We do not sell, rent, or misuse personal information.
Intellectual Property:
All website content, including logos, images, designs, and text, is the exclusive property of Rely Scrubs.
- Unauthorized use, reproduction, or distribution is strictly prohibited under U.S. copyright laws.
Limitation of Liability:
Rely Scrubs is not liable for indirect, incidental, or consequential damages.
- Maximum liability is limited to the value of the purchased product.
Modifications to Terms:
We reserve the right to update or modify these Terms & Conditions at any time.
Continued use of the website constitutes acceptance of any changes.
Contact Information:
For questions related to orders, returns, or policies, contact us at:
Email: relyscrubs@gmail.com